Shipping Policy

Order Confirmation:

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and the order will be dispatched straight away. If there is any delay such as an item that is on backorder, we will void the pre-authorisation and contact you to let you know.

 

Order Delivery

once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched usually within 5 working days. Well, send you tracking details by email within 24 hours of your order being dispatched. if you have not received tracking details within 5 working days, please reach out to us via email at info@lushandmore.co.uk so that we can help.

 

Bespoke products.

Some of our products are bespoke and start of production will start when purchase is complete. Estimated delivery is 4-6 weeks.